Privacy Policy

General Data Privacy Statement


Our companies care about your privacy and are committed to protecting your personal information in accordance with fair information practices, applicable data privacy laws, and international standards.

This privacy notice explains how we and our subsidiaries collect, use, and share personal information that you provide to us, or that we may otherwise obtain or generate, which relates to you (“Personal Information”).

Scope 

Personal data means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

This Privacy Policy applies to all personal information we collect through our online and offline business activities: sales and marketing, partner and supplier interactions, investor relations, and eCommerce transactions on https://www.compressoroil.in.

This policy does not cover data collected through our careers site, which is subject to a separate Applicant Privacy Notice.

Data controller 

The Controller of your data is the Edmac entity that initially collected your data and determined its processing purposes and methods.

If you have questions about which entity is responsible for your data or about your rights, please contact us using the email address below.


Recipients of personal data 

  • Within our company: business functions which require access to your data in order to perform our contractual and legal obligations (i.e. sales, accounting, operations, legal) or for the purpose of our legitimate interests (i.e. marketing). 
  • Third parties: we may use third parties to provide or perform services and functions on our behalf. We may make personal information available to those third parties to perform these services and functions. Any processing of that personal information will be on our instructions and compatible with the original purposes. 
  • As required by law: we may also make personal information available to public or judicial authorities, law enforcement personnel and agencies as required by law, including to meet national security or law enforcement requirements, and including to agencies and courts in the countries where we operate. Where permitted by law, we may also disclose personal information to third parties (including legal counsel) when necessary for the establishment, exercise or defense of legal claims, or to otherwise enforce our rights, protect our property or the rights, property or safety of others, or as needed to support external audit, compliance and corporate governance functions. 
  • Mergers and acquisitions: personal information may be transferred to a party acquiring all or part of the equity or assets of our company or its business operations in the event of a sale, merger, liquidation, dissolution or other. 
  • Affiliates: we may also transfer and share information to our affiliates in compliance with applicable law. 
  • Personal & Transactional Data
    • Name, billing/shipping addresses, email address, phone number, and payment details.
    • Order history, purchased items, and payment status.
  • Technical & Usage Data
    • IP address, browser type, device information, cookies, and similar technologies.

How We Use Your Information

We process your information to:

  • Fulfill purchases and process orders via Stripe, which handles payments in accordance with PCI-DSS standards without storing your full credit card details.
  • Support customer service and order inquiries.
  • Communicate updates, promotions, and service information.
  • Optimize our website, products, and services.
  • Comply with legal, tax, or regulatory obligations.

Data Sharing

We do not sell or rent your personal data. We may share information with:

  • Stripe and banking partners – for secure payment processing.
  • Logistics providers – to deliver your orders.
  • Service providers and affiliates – who assist with business functions (strictly under contract).
  • Legal or regulatory authorities, if required.
  • Corporate transactions – such as mergers, acquisitions, or reorganizations.

International transfers 

As a global entity, we may transfer your personal data within Edmac group entities or to third parties under secure legal mechanisms, including Standard Contractual Clauses where required.

Because we are a global company with locations in many different countries, we may transfer your Personal Information from one legal entity to another or from one country to another in order to accomplish the purposes listed above. We will transfer your Personal Information consistent with applicable legal requirements and only to the extent necessary for the purposes set out above. Within our group of companies, Personal Information is transferred subject to the same rules and levels of security. If required, data processing agreements will be in place to ensure the necessary level of protection. 

We rely on available legal mechanisms to enable the legal transfer of Personal Information across borders. To the extent that we rely on the standard contractual clauses (also called the model clauses) to authorize transfer, we will comply with those requirements, including where there may be a conflict between those requirements and this Notice. 

We will not sell or otherwise share your Personal Information outside our group of companies, except to: 

  • service providers we retained to perform services on our behalf. We will only share your Personal Information with service providers whom we have contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements; 
  • comply with legal obligations, including but not limited to, in response to a legitimate legal request from law enforcement authorities or other government regulators; 
  • investigate suspected or actual illegal activity; 
  • prevent physical harm or financial loss; or 
  • support the sale or transfer of all or a portion of our business or assets (including through bankruptcy). 

Retention 

Personal data will be retained for as long as we have an ongoing relationship with you, and further as required by law—for example, for tax, accounting, or warranty purposes. We will retain your personal information as long as we have an ongoing relationship with you or as long as necessary to achieve the purpose for which it was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by applicable law. 

Your rights 

  • You have the right to obtain without constraint at reasonable intervals and without excessive delay or expense a copy of all data relating to you that are processed. 
  • You have the right to obtain the rectification or update of inaccurate or out-of-date personal information. 
  • You have the right to erasure of personal data. 
  • You have the right to object, relating to your particular situation, to the processing of your personal data, unless that processing is required by law. Where the objection is justified, the processing must cease. 
  • You may have the right to request data portability. Data portability is the provision of your personal information in a structured, commonly used and machine-readable form so that it may be transferred to another company easily. The right to data portability is subject to restrictions i.e. data portability does not apply to paper records and must not prejudice the rights of others or sensitive company information. 
  • You have the right not to be subject to decisions based solely on automated decision making if those decisions produce legal effect or significantly affect you. 
  • You have the right to withdraw any consent previously granted for a specific purpose, if consent is the legal basis for the processing of your personal information. 

We respect these rights and have processes in place to recognize and respond to individuals wishing to exercise these rights. You may request to exercise any of these rights through your local contact or via our Privacy Office (by using the email-address shown below ) 

Security 

We are committed to making sure that your personal information processed is kept secure and has implemented appropriate technical measures and security policies that protect the information it has under its control from: 

  • Unauthorized access. 
  • Improper use or disclosure. 
  • Unauthorized modification. 
  • Unlawful destruction or accidental loss.  

All our personnel and any third parties which we engage to process your personal information are obliged to respect the confidentiality of your information. 

Privacy concerns and how to contact us 

If you are concerned about an alleged breach of privacy law or any other regulation by us, you can contact our Privacy Office (by using the email-address shown below). 

A Privacy Officer will be made available to investigate your complaint and give you information about how it will be handled. 

If we do not address any of your requests or fail to provide you with a valid reason why we are unable to do so, you have the right to contact supervisory authority to make a complaint.   

Changes to our privacy notice 

We reserve the right to change, modify and update this privacy notice at any time. Please check periodically to ensure that you have reviewed the most current notice. 

 

For privacy related matters, email us at info@edmac.in or contact us on  +91 72190 59681